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Logi-Sys: Implementation & Support Excellence
Elevate your freight forwarding & logistics management with our effective Implementation & Support available across 50 countries in the world. Our deep domain expertise and 24x7 customer service set us apart, ensuring smooth transitions and ongoing success for customers.
Exceptional Support: Always Ready, Always Responsive
Delivering 24x7 world-class support for seamless business operations
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Round-The-Clock
Assistance
The Logi-Sys support team is on standby 24/7, ensuring uninterrupted business operations.
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Efficient Response
System
Our SOPs guarantee prompt customer engagement and effective solutions for your requirements.
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Global Reach
Our dedicated representatives, web-based ticketing system, emails, phone calls, and chat support ensure that you’re never left in the lurch.
Comprehensive Training: Expertise Built Over Two Decades
Customized training modules tailored for your specific needs and business landscape
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In-Depth Domain Knowledge
With 25+ years in the industry, our training programs offer insights and best practices
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Phase-Wise
Learning
Ensuring your staff doesn’t feel overwhelmed, our training progresses in stages for better understanding and application
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Tailored
Programs
Courses are adjusted based on your IT environment, staff expertise, and unique business requirements
Rapid Implementation: Your Solution Deployed in Just 7 Days
Our systematic "4 Quadrant" implementation approach has been perfected over multiple global installations
Preparation
We start by setting the foundation with an account manager, kick-off meetings, priority setting, understanding user concerns, and drafting a detailed implementation roadmap.
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Essential
Streamline and enhance operations with features such as alerts, customer notifications, MIS, and Track & Trace capabilities.
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Critical
Implement vital processes including documentation, access control, eAWB, customs procedures, and more.
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Strategic
Equip management with tools for business monitoring, analysis, sales processes, mobile app integrations, budgeting, and target setting.