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Logi-Sys: Implementation & Support Excellence
Elevate your freight forwarding & logistics management with our effective Implementation & Support available across 50 countries in the world. Our deep domain expertise and 24x7 customer service set us apart, ensuring smooth transitions and ongoing success for customers.
Exceptional Support: Always Ready, Always Responsive
Delivering 24x7 world-class support for seamless business operations
Round-The-Clock
Assistance
The Logi-Sys support team is on standby 24/7, ensuring uninterrupted business operations.
Efficient Response
System
Our SOPs guarantee prompt customer engagement and effective solutions for your requirements.
Global Reach
Our dedicated representatives, web-based ticketing system, emails, phone calls, and chat support ensure that you’re never left in the lurch.
Comprehensive Training: Expertise Built Over Two Decades
Customized training modules tailored for your specific needs and business landscape
In-Depth Domain Knowledge
With 25+ years in the industry, our training programs offer insights and best practices
Phase-Wise
Learning
Ensuring your staff doesn’t feel overwhelmed, our training progresses in stages for better understanding and application
Tailored
Programs
Courses are adjusted based on your IT environment, staff expertise, and unique business requirements
Rapid Implementation: Your Solution Deployed in Just 7 Days
Our systematic "4 Quadrant" implementation approach has been perfected over multiple global installations
Preparation
We start by setting the foundation with an account manager, kick-off meetings, priority setting, understanding user concerns, and drafting a detailed implementation roadmap.
Essential
Streamline and enhance operations with features such as alerts, customer notifications, MIS, and Track & Trace capabilities.
Critical
Implement vital processes including documentation, access control, eAWB, customs procedures, and more.
Strategic
Equip management with tools for business monitoring, analysis, sales processes, mobile app integrations, budgeting, and target setting.