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Forge Stronger Customer Bonds with Sales & CRM Solution
Enhance your business acquisition, growth, and customer satisfaction strategies with Softlink Global's Sales and Customer Service solution designed for Logistics Service Providers.
Comprehensive Sales & Customer Service Management
Our freight CRM helps shape your business's growth and
customer strategies with precision.
All-in-One
Sales Journey
From Marketing Campaigns to Customer Service, experience 360-degree visibility.
Tailored
for Logistics
A dedicated CRM system, especially designed for Logistics Service Providers.
Efficient
Marketing
Manage your campaigns, budgets, and strategies efficiently, and measure the success of your efforts along with the ROI.
Detailed Customer Acquisition & Retention Tools
With our CRM for freight forwarders, every customer interaction is an opportunity
Lead and Opportunity Management
Capture and nurture leads effectively with our Inquiry, Quotation, and Tariff & Rates tools
Performance
Tracking
Monitor the activities of your sales personnel, with tools like the Executive Wise Sales Report and Sales Person’s Performance Report
Enhanced Customer Interaction
Record all touchpoints, including staff responses, for improved customer service and satisfaction
Dynamic Sales Planning & Monitoring
Revolutionize your sales approach with our
logistics CRM features
Strategic Sales
Tools
From Forecasting to Budgeting, our system ensures you're always ahead in the market
Sales Activity
Tools
Keep track of your sales lifecycle with features like Visit & Meeting Planning, To-Do Lists, and Opportunity Analysis
Effective
Reporting
Dive deep with Opportunity Conversion Reports and other strategic insights
Intuitive Customer Service Interface
Our CRM for logistics ensures your customers always leave with a smile
Complete Customer Tracking
From initial inquiries to ongoing interactions, have a bird's eye view of every customer's journey
Real-Time
Alerts
Stay updated with instant alerts, ensuring timely responses and actions
Robust Response
Metrics
Assess the company's responsiveness, ensuring impeccable customer service with every interaction
Get In
Touch
Ready to take your customer relationships to the next level?
Contact us at business@softlinkglobal.com or fill the contact form to explore more. Experience the future of freight management with Logi-Sys